We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. All claims for defective items must be made within 72 hours of receipt of merchandise.
We are a custom embroidery and garment printing business. Every item is a custom order created specifically to meet your specifications or your group's specifications. Therefore, we do not accept returns or exchanges on decorated, personalized or washed merchandise under any circumstance. This includes customer error or change of mind.